Refund policy

Returns

We accept returns of unused items in the same condition as when you received them. Please contact us at support@inspiredwraps.com and ship the item back within 7 days of delivery. The customer pays return shipping. Ribbon that has been unrolled from the spool and opened gift baskets can't be returned. To be returned, ribbon must have all of its accessories in place. Mini clothespins and charms must not be removed.

Damaged packages

If your order arrives damaged, email support@inspiredwraps.com within 3 days of delivery with your order number, photos of the damaged item, and photos of the box it came in. Keep all packaging, because the carrier may need to inspect it. We'll help you file a claim with the carrier, and once it's reviewed, we may offer a replacement or refund at our discretion.

Order changes

Please look over your order carefully at checkout. Once an order is complete, it can't be changed or edited, and separate orders can't be combined.

Questions? Email support@inspiredwraps.com.